Terms of service
OVERVIEW
This website is operated by Airconspares (Ryan Air Conditioning Spares Ltd). Throughout the site, the terms “we”, “us” and “our” refer to Airconspares. We operate this website and online store, including all related information, content, features, tools, products, and services (the “Services”). Our store is powered by Shopify.
By accessing or using our Services, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree to these Terms, you must not use our Services.
These Terms apply to all users of the site, including, without limitation, customers, browsers, vendors, and contributors.
SECTION 1 – BUSINESS CUSTOMERS
Airconspares primarily supplies trade professionals and business customers within the HVAC and related industries.
If you are purchasing goods in the course of business, you acknowledge that:
- You are acting in a business capacity, not as a consumer
- Consumer protection laws may not apply to your purchase
- You are responsible for ensuring products are suitable for your intended use
SECTION 2 – ACCESS AND ACCOUNT
You confirm that:
- All information you provide is accurate and complete
- You are authorised to place orders on behalf of your business (if applicable)
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account.
SECTION 3 – PRODUCTS AND AVAILABILITY
We make every effort to ensure product descriptions, specifications, and images are accurate. However:
- Specifications may change without notice
- Images are for illustrative purposes only
- Compatibility is not guaranteed unless explicitly stated
All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.
SECTION 4 – ORDERS
When you place an order, you are making an offer to purchase goods from Airconspares.
We reserve the right to:
- Accept or decline any order
- Cancel orders due to errors in pricing, stock, or product information
An order is only accepted when:
- Payment has been successfully processed, and
- We have issued confirmation of acceptance
SECTION 5 – PRICING AND PAYMENT
All prices are shown in GBP (£) and include VAT where applicable unless stated otherwise.
We reserve the right to:
- Change pricing at any time without notice
- Correct pricing errors and cancel affected orders
Payment must be received in full before goods are dispatched unless a credit account has been agreed in writing.
SECTION 6 – DELIVERY
Delivery times are estimates only and are not guaranteed.
We are not liable for delays caused by:
- Carriers
- Supply chain issues
- Events beyond our control
Risk in the goods passes to you upon delivery.
You are responsible for:
- Inspecting goods on delivery
- Reporting any damage or shortages promptly
SECTION 7 – RETURNS AND REFUNDS
Returns and refunds are handled in accordance with our Refund Policy:
https://airconspares.com/policies/refund-policy
For business customers:
- Returns may be subject to restocking fees
- Items must be unused and in original packaging
- Certain items may be non-returnable (e.g. special order goods)
SECTION 8 – INTELLECTUAL PROPERTY
All content on this website, including text, graphics, logos, product data, and images, is owned by or licensed to Airconspares and is protected by intellectual property laws.
You may not:
- Copy, reproduce, or distribute content without permission
- Use our content for commercial purposes without consent
SECTION 9 – PROHIBITED USES
You may not use the Services:
- For unlawful purposes
- To violate any laws or regulations
- To infringe intellectual property rights
- To transmit malicious code or disrupt systems
We reserve the right to terminate access for breaches of these Terms.
SECTION 10 – THIRD-PARTY SERVICES
Our website may include links to third-party websites or services. We are not responsible for:
- The content or accuracy of third-party materials
- Any transactions made with third parties
SECTION 11 – RELATIONSHIP WITH SHOPIFY
Our store is hosted by Shopify, which provides the ecommerce platform.
All sales made through this website are made directly with:
Airconspares (Ryan Air Conditioning Spares Ltd)
Shopify is not responsible for the products, fulfilment, or transactions made on this site.
SECTION 12 – ACCURACY OF INFORMATION
We are not responsible if information on this site is:
- Inaccurate
- Incomplete
- Not current
The content is provided for general information only.
SECTION 13 – DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available”.
We make no guarantees that:
- The Services will be uninterrupted or error-free
- Products will meet all specific requirements unless agreed in writing
SECTION 14 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Airconspares shall not be liable for:
- Indirect or consequential losses
- Loss of profits, revenue, or business
- Installation or usage errors
Nothing in these Terms excludes liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Any liability that cannot be excluded under law
SECTION 15 – INDEMNIFICATION
You agree to indemnify and hold harmless Airconspares and its affiliates from any claims arising from:
- Your breach of these Terms
- Your misuse of products
- Your violation of any law or third-party rights
SECTION 16 – TERMINATION
We may suspend or terminate access to our Services at any time if:
- You breach these Terms
- We suspect fraudulent or unlawful activity
SECTION 17 – GOVERNING LAW
These Terms and any agreements shall be governed by and construed in accordance with the laws of England and Wales.
SECTION 18 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page.
SECTION 19 – CONTACT INFORMATION
Airconspares (Ryan Air Conditioning Spares Ltd)
15 Wharfside Business Park
Irlam Wharf Road
Irlam
Manchester
M44 5PN
United Kingdom
Email: sales@airconspares.com
Telephone: +44 161 775 1190
VAT number: GB862132641
Company number: 05517294